We’re Here to Help
Whether you’re choosing a rollator, setting up your product, or need help with an existing order, the Vitopa support team is here to provide clear, practical guidance.
Send Us a Message
Complete the form below and tell us how we can help. We aim to respond to email inquiries within 24 hours.
For order, return, or warranty assistance, please include your order number, product model, color, and a brief description of the issue. Photos or videos may be requested after we review your message.
Contact Vitopa Support
Email is the best way to reach us and usually provides the fastest response.
Email📮
servicevitopa@gmail.com
U.S. Phone Service ☎️ available from Sunday through Thursday, 6:00 PM–10:00 PM (PT)
+1 979-205-5812
Phone availability is limited. If we’re unable to answer, please email us and include your order number when applicable.
Help Us Assist You Faster
Product Questions
Tell us which model you’re considering and what matters most for your everyday mobility.
Order & Delivery
Include your order number and the name or email address used to place the order.
Returns & Warranty
Include the product model, color, order number, and a clear description of the issue. Please wait for return authorization before sending any product.
A Quick Safety Note
If any part is missing, damaged, loose, or if the brakes do not operate correctly, stop using the rollator and contact Vitopa Support. Do not resume use until the issue has been resolved.